Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items include gift cards, downloadable software products, and some health and personal care items.
To complete your return, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will notify you by email regarding the approval or rejection of your refund. If approved, your refund will be processed and applied to your original payment method within a few business days.
Late or Missing Refunds
If you haven’t received a refund yet, please check your bank account first. Then contact your credit card company or bank as processing times may vary. If you still have not received your refund, please contact us at homezyo.team@gmail.com.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please email us at homezyo.team@gmail.com.
Shipping Returns
To return your product, please contact us at homezyo.team@gmail.com to receive return instructions. Customers are responsible for return shipping costs unless the product arrives damaged or incorrect.
Need Help?
For any questions related to refunds and returns, please contact us at homezyo.team@gmail.com.